A big problem with many vehicle protection plan companies is that they are not all that transparent about what they do. You often have to dig through the terms and conditions of any plan that you purchase to know exactly what you are getting. This is why many people were surprised when they entered the market. They are a company that pledges to do things very differently from their competitors, and they appear to be succeeding. A lot of this is down to the transparency involved.
Who is the CarGuard Administration?
The CarGuard Administration is a vehicle protection plan company operating in Phoenix, Arizona. However, they have clients throughout the United States.
The company offers vehicle protection plans. This is a plan that people can pay in to monthly. When they pay into the plan, they will be covered for most repairs that need to be carried out on their vehicle. This allows people to save money.
One of the main reasons they decided to enter the industry is because Trevor Smith was tired of the lack of transparency in the business. He was tired of poor customer service agents, and he did not know when he would receive a payout on repairs. He decided that he could do things better, and based upon reviews, this is something that he managed to accomplish.
How the CarGuard Administration is Turning the Vehicle Protection Plan Industry to Transparency
The CarGuard Administration was built from the ground up by Trevor Smith to ensure transparency every single step of the way and has been driving the industry forward here.
It all begins with the initial sale on the website. They offer a variety of different vehicle protection plans on their website. They have tried to ensure that absolutely everything about each of the plans is clearly detailed. There will be no need to dig through the terms and conditions to find out what is and isn’t covered. The company is transparent right from the get-go, which helps to ensure that people can choose the plans they need for their vehicles. It also helps prevent issues later on when people discover that they do not have the coverage they need. This is a common problem with some of the other similar companies out there.
Those who take out a vehicle protection plan from CarGuard Administration will discover that the customer service team will always be there to take phone calls. This is a stark contrast to other companies that will often have to jump through hoops to start a claim on the policy.
While claims can take some time to deal with, as is the case with all similar companies, the process is fast. The company always seems to be willing to share updates on the progress of any claim put through their system. This means that if somebody wants an update on what is happening, they will be able to get that information quickly. Again, this is something that very few companies in the vehicle protection plan industry seem to do.
The company is always looking for new ways to open up the process to their customers.
Customer Service is At the Forefront of the CarGuard Administration
Transparency begins with a good customer support team, which is why they based their company upon customer support. It is why when they have expanded their company, they have always strived to expand their customer support team just as fast.
CarGuard Trevor Smith regularly trains his staff. He also regularly discusses how his staff approaches how the company deals with their clients. This means that they are one of the few companies that will regularly talk to the media about how their company operates. Again, this is something that really does help on the transparency front. They are much more approachable.
The Future of CarGuard Administration
While the CarGuard Administration is already a lot more transparent than other companies, they know that they are not quite where they want to be. They know that they can be a lot more transparent in their approach to offering vehicle protection plans.
Offering different plans means that their future is going to rest firmly on developing the processes that the business uses. They are going to continue to strive to make their customer support team much more accessible. They will continue to detail heavily on what benefits a person will enjoy from each of the vehicle protection plans that they offer.
Based on the efforts that Trevor Smith has demonstrated so far, is there is absolutely no doubt that this is a company going places.
The CarGuard Administration is a company that has strived to become much more transparent than its competition. This has clearly worked because the their reviews from their loyal customers have been overwhelmingly positive, and they continue to flow in as the company grows.
This company is transparent in everything it does when it comes to business, whether it be during the initial sale or the long-term support that customers who have purchased one of their vehicle service contract plans require.